Since its founding, TLG Public Adjusters has helped guide property owners through the insurance claims process, ensuring they receive the full compensation they are entitled to. From conducting a thorough assessment of damages to negotiating with insurance companies and handling the paperwork, TLG Public Adjusters can do it. TLG also aims to make the process as stress-free as possible for its customers which is why they choose iink Payments when it comes to getting paid, according to Jose Linan, the company’s founder who has over five years of public adjusting experience.
When Jose started as a public adjuster, he immediately noticed the hassle of getting paid what was owed on insurance claims. From chasing signatures to calling mortgage companies, “getting signatures was a mission and then it was about wondering if the mortgage companies had what they needed and whether or not they were receiving those documents on time,” he noted. His team was spending hours a week trying to get the money they were owed.
Beyond that, TLG and its clients were constantly frustrated with the lack of transparency and efficiency in the claim payment process. “The lack of clarity seemed to slow things down as well,” Jose said.
Since its inception, TLG Public Adjusters has been using iink to add efficiency and transparency to its business operations. Jose saw great value in our digital platform that makes the process easy to follow and he also now has a team of iink experts to lean on when needed. TLG has been using iink to process all monitored and non-monitored claims that come across their desks. Whether it be digitally uploading checks, making electronic endorsements, or utilizing two-way messaging, TLG has found added efficiency and transparency when it comes to collecting its fee in the insurance claims payment process.
By leveraging iink, TLG can now spend more of its time prospecting and generating new revenue opportunities. “The time that I have saved by not having to pursue the status of the check is invaluable for me, at least, I prefer to spend that time networking or prospecting,” he noted.