Webinar: AI and Claims Handling

Watch this Webinar

About this Webinar

Artificial intelligence is changing the way property claims are handled, from faster documentation to smarter workflows. iink CTO Sunondo Ghosh, Ph.D., joins co-founders Ken Lollar and Ryan Holliday to look at how AI is being used today in estimating, communications, fraud detection, and more, and what adjusters, contractors, and attorneys need to know to stay competitive.

The Details

Aired Wednesday, June 25, 2025

60 Minutes

Speakers

Sunondo Ghosh, Ph.D.

Chief Technology Officer at iink

Sunondo Ghosh, Ph.D., is iink’s Chief Technology Officer. He brings more than 25 years of engineering and executive leadership experience across AI, SaaS, insurance, financial services, and consumer tech, and leads iink’s technology strategy and product innovation.

Ken Lollar

Co-Founder at iink Payments

Ken Lollar, a veteran Independent and Public Adjuster, brings deep expertise in handling complex insurance claims, from hail to hurricane damage. Since co-founding iink Payments in 2017, Ken has driven innovation in multi-party check processing, empowering homeowners and professionals with faster, transparent payment solutions. He’s a trusted advocate for fair settlements and industry efficiency.

Ryan Holliday

Co-Founder at iink Payments

Ryan Holliday, a serial entrepreneur, has built and scaled businesses in roofing, finance, and e-commerce. Co-founding iink Payments in 2016, he’s tackled inefficiencies in property claim payments, delivering cutting-edge technology solutions. A recognized expert, Ryan trains restoration professionals nationwide, passionately driving process efficiency and innovation in insurance claim payouts.