Webinar: Reconnect with iink - Customer Insights

About this Webinar

We're hosting an exclusive, invite-only webinar designed specifically for previous or dormant iink customers. This interactive session is your chance to share candid feedback about your past experiences with us, voice any concerns, and help shape the future of our platform. In return, we'll showcase the significant improvements and new features we've implemented over the years to enhance your experience. Together, we aim to better understand your needs and show you how iink has evolved to serve you more effectively than ever.

The Details

Wednesday, October 01, 2025

12:00PM - 1:00PM EST

60 Minutes

FREE to Attend

Hosted with ZOOM

Speakers

Ryan Holliday

Co-Founder at iink

Ryan Holliday, a serial entrepreneur, has built and scaled businesses in roofing, finance, and e-commerce. Co-founding iink Payments in 2016, he’s tackled inefficiencies in property claim payments, delivering cutting-edge technology solutions. A recognized expert, Ryan trains restoration professionals nationwide, passionately driving process efficiency and innovation in insurance claim payouts.

Melissa Brown

VP of Customer Experience at iink

Melissa Brown leads the Customer Success and Support teams at iink. With over 23 years of experience, Melissa has dedicated her career to improving customer relationships and building scalable, customer-first solutions. Prior to iink, she spent 20 years at Angi, helping the company grow from a startup to a household name. Melissa is passionate about reconnecting with customers, understanding their needs, and showing how iink can be a true partner in their success.